Riviera Maya

Sandos Caracol

Eco Resort

Presented by
BEACHFRONT, PLAYA DEL CARMEN, RIVIERA MAYA, 52 KM FROM CANCÚN AIRPORT

Resort highlights

941 rooms
9 dining options
10 bars
3 pools

AN INCREDIBLE SETTING

With rooms and suites set within the lush jungle, you’ll be surrounded by breathtaking fauna and flora. The resort consists of 78 smaller buildings with up to 14 rooms each.

FAMILY ROOM CONCEPT

The Eco Family Suite and Penthouse include family bathrooms with 2 showers and a separate bedroom with bunk beds for the kids. Maximum occupancy is 5 guests.
Eco Family Superior
Eco Family Suite
Eco Family Penthouse

AN INCREDIBLE SETTING

With rooms and suites set within the lush jungle, you’ll be surrounded by breathtaking fauna and flora. The resort consists of 78 smaller buildings with up to 14 rooms each.

FAMILY ROOM CONCEPT

The Eco Family Suite and Penthouse include family bathrooms with 2 showers and a separate bedroom with bunk beds for the kids. Maximum occupancy is 5 guests.
Eco Family Superior

THE MAPACHE BAR

Set amongst natural lagoons and surrounded by lush tropical vegetation, the Mapache Bar is the ideal location for spotting local turtles and tropical birds.

AQUAPARK FUN!

With small slides and splash games for little kids and larger slides for bigger kids, the entire family will have a blast at the Aquapark! All guests are welcome at no extra cost.

SELECT CLUB ADULTS-ONLY

Enjoy the adults-only restaurant for breakfast and lunch, as well as an exclusive pool and Jacuzzi, oceanfront beach club with Bali beds and premium snacks and drinks.

ALL NATURE EXPERIENCE

Join in on a variety of eco-educational activities, included with your stay. Swim in a cenote, take walks in nature, enjoy bicycle trails and embark on a jade river adventure.

All inclusions & facilities

Our inclusions:

  • Unlimited à la carte dinners
  • WiFi resort-wide
  • Kids’ club (ages 4–10)
  • Teens’ activities (ages 13–17)
  • Beach and pool volleyball
  • Billiards, darts, dancing lessons, football, tennis
  • Water aerobics, water polo
  • All Nature Experience interactive program including daily eco tours, swimming in a cenote, photo safari, bicycle tours and more
  • Non-motorized water sports*
  • Introductory scuba demonstration in pool*
  • Nightly entertainment, live music, theme nights
  • Stay at one, play at more*: access to services and facilities at Sandos Playacar
*Restrictions apply/subject to availability.

This resort identifies as LGBTQ2+ friendly and is a member of the International Gay & Lesbian Travel Association (IGTLA).

All room categories include:

  • Balcony or terrace
  • Eco Family Section (1 king-size bed and bunk bed in Eco Family categories)
  • Select Adults Only Section (king-size bed or 2 queen-size beds)
  • Bathroom, shower only
  • A/C and ceiling fan
  • Cable TV
  • Safe
  • Mini-bar, restocked daily
  • Water dispenser
  • Iron/board
  • Hair dryer

Featured room categories:

  • Pool View Superior (occupancy: max 4)
  • Eco Family Superior (occupancy: max. 4)
  • Eco Family Suite (occupancy: max. 5)
  • Superior Select Club - adults-only 18+ (occupancy: max. 2)
Additional room categories available.

UPGRADE TO SELECT CLUB 18+ & ENJOY

  • Private check-in
  • Exclusive pool, Jacuzzi and beach area
  • Exclusive restaurant and clubhouse
  • 24-hour room service
  • ... and more!

Food & drink:

  • 9 dining options, including 2 buffets, 6 à la carte (Brazilian, Italian, Japanese, Mediterranean, Mexican, seafood/steakhouse), snack bar with vegan options
  • 10 bars

Other facilities & services:

  • 3 pools, including Select Club adults-only pool
  • Water sports and scuba centre
  • Water park with 29 slides
  • Fitness facilities
  • Spa
  • Multi-sports court
  • Golf course nearby
Fees may apply to certain services and facilities.

EXCLUSIVE PERKS:

  • US$100 spa credit coupons per room, per stay*
*Conditions apply.

Details relating to each hotel are subject to change without notice. For complete information, including the most recent list of inclusions and any applicable conditions, please visit the relevant hotel page on aircanadavacations.com. In the event of any conflict, the information provided on aircanadavacations.com has precedence over the information contained on this page. Some hotels may charge an additional fee payable by guests at destination. Ecolabel: The information and descriptions related to travel goods and services by third-party hotels and resorts, are provided for informational purposes only and are subject to change. Air Canada Vacations is not responsible for the accuracy of this information or these descriptions. While we strive to provide accurate and up-to-date descriptions, this information is supplied by third-party providers and should not be considered a definitive or complete representation of any travel goods or services. Third-party information on our website is intended as a guideline only and should be verified directly with other sources.

At a glance

Beach
Pool
Mini-club
Fitness
Entertainment
Water-sports
Restaurants
Spa & beauty
Sandos Caracol Eco Resort
Riviera Maya
extra Aeroplan pts
Min. 7 nights
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